This past year Giacom with pride became among the first actually ever 3 distributors to own Sophos in britain. We involved which have Robert Marchant out of Tinder Company on the exposure to switching Sophos licences out over Giacom.

Tinder Agency is actually an it support business promoting telecoms, They gizmos, circle structure plus to various enterprises. We’ve been an excellent Giacom lover for over 5 years.

Great! Questions i have will always be answered rapidly, and you can Giacom’s training information have been greatly great for our very own solution people. Our Account Movie director Samantha Fleming directed us in the direction of Giacom’s training webinars, being easy and simple to help you digest.

Financially we are really proud of the easy buy buy techniques and monthly agreements. Including, Sophie Rea from your own finance group might have been very beneficial into the to ensure that all of our statements constantly fall into line with our fee operates. As well as we never ever had people difficulties with profile control, even for example if the a conclusion-associate transform the business label the class handle they very it does not lead to people percentage delays – the funds class are often screw involved.

We’ve been good Sophos silver lover for about few years. Very first i checked-out plenty of cybersecurity possibilities and Sophos was the top – our provider team price it very.

When Sophos established they will be utilizing vendors as opposed to providing they direct in order to us, our Sophos Account Director offered to work through new switch having united states.

Therefore we was indeed build with various other Cloud Carrier (CSP) unlike Giacom. Very first i failed to head because this CSP got very good online studies – nonetheless turned into a headache! In the first 6 months we had items eg step 3 additional nonresponsive Account Executives, speed misquotes, borrowing from the bank notes not-being honoured, licences not-being triggered, and more. Eg, one of our stop-profiles is wishing over 30 days because of their new Sophos licences, and we also was in fact chasing after for this daily – it actually was an absolute almighty faff!

So when i understand into the Giacom’s publication that they was basically also Sophos suppliers, we got in connection with Samantha to greatly help all of us switch over.

Samantha and Sophie have been very beneficial obtaining you establish which have Sophos, along with the Sophos Pro party had been great which have taking us particular rates and reacting the requests. Top honors times which have Giacom are great, in 24 hours or less we can turn on all of our Sophos licences – unlike the previous vendor in which we could be wishing months.

As well as Giacom’s documents was easier and simpler to procedure. All of our previous Sophos seller had long and you can perplexing buy purchase forms, however, Giacom’s versions try simple and fast so you can submit.

“Altering our very own Sophos deals out to Giacom keeps without a doubt conserved all of us some time stress! I don’t have to consider looking forward to any circumstances so you can be fixed and i also never spend time going after solutions informal such as I did within my earlier in the day CSP. »

Giacom handle one tech activities immediately. Emma Hadley on the Money class and you may Tracey Seymour in the Sophos Expert people already manage the name deals, their price and reliability has been a good assist!

Switching our very own Sophos contracts out over Giacom provides needless to say saved you time and stress! It’s great comprehending that in 24 hours or less away from filling in a PO the Sophos group usually turn on your order as opposed to procedure. I don’t have to bother with looking forward to people factors to help you be solved and i also cannot spend your time chasing after answers casual such as for example Used to do at my earlier CSP.

And additionally Giacom enjoys all of us state-of-the-art into the some of the product up-dates or changes. A current analogy is when Samantha helped united states flow our very own Microsoft 365 licences over to Microsoft’s The latest Business Experience (NCE) and you will prepared all of us to the NCE speed alter.

Thanks to Giacom we could offer our end-profiles last-minute signal ups in order to Sophos, because the there’s no ready. In addition to, he’s got a choice of both name otherwise monthly Sophos licences to fit its providers.

To possess Sophos and you can Microsoft 365 surely, the service is fantastic. The employees which We have verbal in order to will have small answers. Samantha always sees the device and even assists me having issues that commonly part of their particular day-to-date. I would personally 100% definitely suggest Giacom!

To Lodz bride have a chat to the group about how exactly we can assist your organization, just like i helped Tinder Agency, fill out this type so you’re able to demand a trip straight back.

Almost every other circumstances training

Joined Workplace: Milton Entrance, 60 Chiswell Path, London area, EC1Y 4AGCompany Zero. 03813447 Entered into the The united kingdomt & Wales | VAT Matter: GB386614858

Research study: Tinder Agency recommends provisioning Sophos due to Giacom

During the 2020, Giacom, DWS and you may Relationship Highway turned the main exact same selection of businesses, joining together around three station best choice – telecoms, affect software functions and you can affect billing.